Couple admiring views by Star RV motorhome

Star RV Price Match Pledge

At Star RV, we believe in delivering exceptional value alongside premium comfort and service. If you find a lower price for the same Star RV vehicle elsewhere, we will match it—ensuring you always receive the best rate for your motorhome adventure.

Price Match Pledge conditions

To qualify for a price match, the alternative offer must meet these criteria:

  • Same Star RV vehicle: The alternative price must apply to the same Star RV motorhome model.

  • Same travel dates: The pick-up and drop-off dates must be identical.

  • Same locations: The pick-up and drop-off locations must be the same.

  • Availability: The alternative price must be valid and available at the time of the price match request.

  • Same currency: The alternative price must be displayed and charged in the same currency as your Star RV booking.

  • Time frame: You can request a price match up to 24 hours after confirming your booking with us or within a five-day window for a quotation.

How to request a Price Match

1. Submit documentation:

  • Email a quote or screenshot of the alternative price to:📧 [email protected]

  • This must be done up to 24 hours after confirming your booking with us or within a 5-day window for a quotation.

2. Include the following details:

  • Star RV motorhome model and specifications.
  • Date and time the alternative price was issued.
  • Travel dates
  • Pick-up and drop-off locations.
  • Total price, including the currency in which it will be charged.
  • Your name, email address, contact phone number, and Star RV booking confirmation number or quotation number.

3. Price Match Pledge offer:

  • We will match the offer and provide an additional 5% discount.
  • Bookings remain eligible for Velocity Points.

Important things to note

  • Validation: We will verify the alternative price before confirming the match.

  • Scope: The Price Match Pledge applies only to the daily vehicle hire rate. Additional charges (e.g., credit card fees, location fees, public holiday surcharges) are not included.

  • Exclusions: Price matching cannot be combined with other discounts or promotional offers.

  • Limit: Only one price match is permitted per booking.

  • Right to amend: We reserve the right to modify or withdraw this offer at any time.

  • Same Star RV vehicle: We compare Star RV vehicle model to Star RV vehicle model only, which means we won’t be comparing a Star RV vehicle to an alternative vendor's vehicle of a similar category.

By booking directly with Star RV, you can be confident you’re securing the best value for your premium motorhome experience—plus an extra discount to enhance your journey.

We look forward to helping you create unforgettable travel memories.